Unlock great Customer Service with the right CRM strategy

Increase profit. Automate processes. Reduce costs.

Implementing the right CRM strategy for Australian businesses.

The CRM Team will help you to decide on the right CRM Strategy for your business, and will get your Customer Relationship Management software setup faster than you would (compared to doing it yourself).


Sometimes referred to as the ‘Trusty Toyota Camry’, giving your business an affordable set of apps that all work together to give your team an easy-to-use system that will make your customers feel like you really care.

Zoho is an excellent CRM strategy for businesses that want value for money and fast ROI.


Freshworks provides a solid customer experience solution for businesses that appreciate simplicity, power and class.

With a suite of easy-to-use products to support your entire business, when implemented together Freshworks provides your customers with an integrated, easy to use and powerful CRM strategy.


Small & Medium businesses can access the power of corporate technology with Salesforce.

Whether you are starting your Salesforce journey, want to take it to the next level or need some support to fix up a few things – our certified Salesforce team are there to help you and your team get the most out of Salesforce.

Not sure which CRM strategy is best for your business?

Not a problem… our CRM Experts will provide a free customer journey assessment to find out what you are wanting to improve in your business and suggest the best CRM strategy for your budget.

Scope your customer journey & processes

We setup your software - tailored to your needs

Training workshops for admins & teams

Custom integrations with your other business apps

Ongoing support and health checks

Customer Journey Workshops

Before starting any CRM strategy project, you need to understand what you are trying to achieve, and align your strategy with the technology.

Don’t make the mistake of implementing software that doesn’t fit your business needs. We can help by mapping out your customer journey and internal processes to match the best CRM for your business.


We are businesspeople. Supported by problem solvers.

+ Years Experience
CRM Consultant The CRM Team

"I felt pressured to sign with a CRM Software company before chatting to The CRM Team. We are so happy with how Zoho has grown with our business."

David Harrison

Managing Director - Essential Solutions Australia

Start building your CRM strategy

with The CRM Team

Still got questions?